The hotel’s published check in time is at 3pm and check out time is at 12 noon daily.
However, please do not hesitate to request for an early check in or a late check out at point of your room reservations and we will do our best to accommodate and advise you nearer to your arrival and departure date.
36hrs prior to day of arrival Eastern standard time.
There may be instances where the cancellation policy differ during a city wide event and for the reservation of the Specialty Equinox Suites. All room reservation cancellation policy will be communicated at point of room reservations and in all our reservation confirmation to all guests.
Equinox Hotel will be a strictly a non-smoking Hotel.
At Equinox Hotel, we welcome dogs under the guidelines set by the local legislation. We accept pets less than 25 lbs. in our guest rooms.
All guest travelling with a pet dog must agree to the conditions stated in the hotel’s “Pet Letter” with a signed acknowledgement prior to check in. This is to ensure a comfortable stay for the pet, the owner and all guests in the hotel.
The hotel will offer valet services at a fee. The valet fees has not been established yet.
Complimentary high speed wi-fi access throughout the hotel and Hudson Yards.
Equinox Hotel is located at Hudson Yards and attached is a link of all the attractions available; https://www.hudsonyardsnewyork.com/
To support sustainability, a fresh set of bed linens and towels will be arranged after the third night of your stay. Towels left hanging in the bathroom will be left for additional use, others will be changed. If you prefer linens and towels changed daily please contact the Hotel Operator.